Home Phototherapy Device Patient Order Form

Our Home Phototherapy team will require some basic information, along with a prescription from your doctor. Many insurance companies also require a Letter of Medical Necessity from your dermatologist and supporting medical records. 

Why can’t I purchase a phototherapy device immediately online? 

Home phototherapy products are FDA-cleared medical devices requiring a prescription. For this reason, we cannot sell devices online through a traditional e-commerce platform. Be wary of phototherapy products being sold online without a prescription. 

What happens after I submit my information for a phototherapy device?  

Our Medical Benefits team will process your submitted materials to make this easy on you: 

• We will ensure we have all required information to quickly supply you with a home phototherapy system 

• Contact your insurance company as needed to get you the coverage you deserve

• We will work with your insurer and dermatologist for pre-authorizations where required 

A friendly Phototherapy sales associate will contact you to discuss your insurance coverage and any costs you may incur as you begin home phototherapy. Insurance plans vary widely, ranging from full coverage to no coverage.   

If you intend to purchase your phototherapy device without insurance coverage or if your insurance plan does not require pre-authorization, we can potentially ship your home phototherapy system right away. 

Whatever the case, our team is dedicated to following up with insurance companies and doctors’ offices on your behalf so that you don’t have to, saving you time, and getting you the treatment you need. If necessary, we will dedicate hours on hold with insurance companies to advocate for our customer’s skin care.  

*Please note that Phothera is not responsible for coverage decisions made by your insurance provider.